Plugit Finland Oy asked Digia for help in redesigning Plugit Cloud, updating the user interface and user experience. The Plugit Cloud product family contains three products: a charger management system (CMS) for electric vehicles working as the backend system for charging devices; an e-fleet charging management system (FCMS); as well as customer service tools (Admin).
The last UI update was from 2016, and the design had become outdated. The user experience was less than optimal, being complex to use and difficult to understand. Different products had been developed using different design principles, resulting in inconsistent look and feel.
The core idea was to use an agile approach combined with user-centric design and to prioritise simplicity and functionality when redesigning the Plugit products. A beautiful user interface is nothing if the product is not also easy and intuitive to use.
Focusing on adaptability and iterative development allowed us to craft a solution that evolved dynamically through continuous feedback, ensuring the products meet real-world needs effectively.
The redesign process relied heavily on understanding user needs and translating them into functional and visually appealing designs.
By creating a new design system with a design ruleset that is easy for developers to understand and a reusable component library we were able to unify the user interfaces and the user experience of all products in the Plugit Cloud product family, both in mobile and web environments.
The product owner and the UX Designer worked in close collaboration throughout the project and the designs were implemented straight to the user interface, without wireframes, to keep things as lean as possible.
The redesigned Plugit Cloud product family is modern, informative and harmonious, far superior to standard EV management systems. Plugit Cloud has become an efficient tool that allows fleet managers to handle complex operations using real-time data. Being easy to learn and use, the new user interface helps save time and money.
Thanks to the new design system product development for Plugit has become easier and faster than ever before. They can continue further development of their products on their own and make the user experience consistent across all the products in the Plugit family.
Clarity of data
Efficient to use
Easier and faster to develop
More success in sales
The redesign is also showing clear business benefits: with the appealing design and great usability, it is now much easier for Plugit to showcase and sell their products to potential customers.
All user groups: the fleet managers, the charging system operators, the developers and business owners at Plugit are all impressed by the improvements made by the new visual and usability upgrade.
Plugit Finland Oy
Digia
Plugit Finland Oy & Digia
Best Visual Design, Best Digital Service, Best Implementation. Best User Experience
